Add CrawlChat to your documentation and let your users find answers for their questions instantly right where they are!
Anton Lavrenov, Konvajs



CrawlChat has a very simple workflow at its core. You can turn your docs into LLM ready for your community in three simple steps.

Add your existing documents or web pages as knowledge base. You can import your docs from multiple private and public sources within few minutes.

You can embed the Ask AI widget to your website, Discord server, or Slack workspace. You can customise the bot UI and behaviour of the bot

View all the messages and conversations that the bot has had. You get to see the performance, scores, and data gaps as well.
Don't fall behind by making your users go through hundreds of pages to find the answers they need. Add CrawlChat to your documentation and let your users find answers for their questions instantly right where they are!
You can embed the Ask AI widget on your website under few minutes. You need to copy the embed code that CrawlChat provides and paste it on your website. You instantly get an AI assistant on your website that can handle most of your support queries.
You can customise the widget look and feel, and also the tone of the responses to match your brand and support style. You can add your own colors, logo of your brand, labels on the widget, and you can customise the behaviour of the AI using the prompts.
CrawlChat respects the user and understands that it might not have answers for all the support queries. Your users can always reach out to you via the support tickets. The widget itself prompts the user that it does not have answer and asks to create a support ticket by providing email right from the chat screen.

People are already using ChatGPT to find answers? You are missing out hugely on the insights you can get from your docs and community. CrawlChat provides you insights on questions asked, categories, data gaps, scores, and more.
CrawlChat provides a lot of useful information about your docs and questions being asked by your users. You can see the daily messages, score distribution, data gaps, hot knowledge pages, categories, sentiment analysis and more.
View the questions being asked by your users, find those questions that don't have answers in the documentation and improve your docs accordingly. You can group the questions into categores, view the channels for better understanding.
We understand that you might have multiple teams working on your documentation. CrawlChat allows you to bring your team to the app and work together to improve your docs and support your users.

It is quite common for most of the tech companies to have a lot of internal documentation produced by multiple teams. It is very difficult deliver these docs to multiple teams. You can import your docs from Notion, Confluence, or upload files and connect them to your Discord or Slack workspaces.
Once you add the CrawlChat bot to your Discord server, anyone on the Discord server can resolve their queries by just tagging the bot @crawlchat. It uses the same knowledge base you would have in the collection. On the admin side, all the discord messages are tagged with Discord channel.
The bot attaches the sources it uses to answer the question so that the users can find more help from your documentation. This works the same for the Web widget and the Slack bot as well. You can also configure it to reply the answers as a thread for clutter free channels.
It is evident that the bot might get wrong at times and the moderators might give correct answers. You can make the bot learn these correct answers from the Discord server itself. You can react to the correct messages with 🧩 to make the bot learn the message. You users can also react with 👍 and 👎 to rate the message that you can view from the dashboard and take necessary actions.

Choose the plan that best fits your needs. You can avail of the free trial for 7 days and cancel anytime.
Start your journey with CrawlChat
$45
/month
For power users and teams
$99
/month
CrawlChat supports a wide range of sources for tech documentations and useful channels where you can deliver your documentation with AI.
Sources
Channels