Terms of Service for CrawlChat

Effective Date: February 26, 2025

Welcome to CrawlChat! We’re excited to have you here. These Terms of Service ("Terms") outline the rules and regulations for using our platform. By accessing or using our services, you agree to be bound by these Terms.

1. Introduction

CrawlChat ("we," "our," or "us") provides a Software as a Service (SaaS) platform that scrapes publicly available website content, transforms it into embeddings, and offers users a chat interface to interact with that data. Users can embed the chat widget on their websites or use our APIs to query the data.

By using our services, you agree to these Terms. If you do not agree, please do not use our services.

2. Account Registration

To use CrawlChat, you may need to create an account. You agree to:

• Provide accurate and complete information.
• Keep your account credentials secure.
• Notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription and Payments

• Subscription Plans: CrawlChat offers various subscription plans, including monthly, yearly, and lifetime deals. Details of the plans and pricing are available on our website.
• Billing: Subscriptions are billed in advance on a recurring basis (monthly or annually) unless otherwise specified.
• Payment Methods: We accept major payment methods through secure payment gateways.
• Price Changes: We may change prices, but we will notify you of any changes in advance. Continued use after the price change means you accept the new price.

4. Refund and Cancellation Policy

• Refunds: We offer a 14-day money-back guarantee for first-time subscribers. Refund requests beyond this period will not be honored.
• Cancellations: You can cancel your subscription at any time via your account settings. Your subscription will remain active until the end of the current billing period.
• Lifetime Deals: Lifetime deals grant access to CrawlChat for the lifetime of the product. Lifetime access may end if the service is discontinued.

5. Usage Guidelines

You agree not to:

• Use the service for any illegal or unauthorized purpose.
• Scrape, copy, or misuse data in a way that violates applicable laws.
• Attempt to reverse engineer, hack, or disrupt the platform.

Violation of these rules may result in suspension or termination of your account.

6. Service Availability

We strive to provide reliable service but do not guarantee 100% uptime. We may temporarily suspend access for maintenance, updates, or unforeseen outages.

7. Limitation of Liability

CrawlChat is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the service.

8. Modifications to Terms

We may update these Terms at any time. We will notify you of significant changes, and continued use of the service after changes means you accept the new Terms.

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Hyderabad, Telangana.

10. Contact Us

If you have any questions or concerns, please contact us at:

CrawlChat
Website: https://crawlchat.app
Email: support@crawlchat.app

Thank you for choosing CrawlChat — happy building!