Privacy Policy for CrawlChat

Effective Date: February 26, 2025

Thank you for choosing CrawlChat! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

1. Introduction

CrawlChat ("we," "our," or "us") provides a Software as a Service (SaaS) platform that transforms publicly available website content into embeddings and offers users a chat interface to interact with that data. Users can embed this chat widget on their websites or use our APIs to query the data.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:

Account Information: When you register for an account, we may collect your name, email address, and other contact details.
Usage Data: We may collect data about your interactions with our service, such as IP addresses, browser type, device information, and access times, to improve our platform.
Website Content: When you use our service to scrape publicly available website content, we process and store that content to create embeddings and enable the chat interface.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services.
Authenticate users and secure access to accounts.
Communicate with you, including responding to inquiries and providing customer support.
Analyze usage patterns to enhance the platform’s functionality and user experience.

4. Data Retention

We retain your data only for as long as necessary to provide the services you’ve requested and to comply with legal obligations. You can request the deletion of your data at any time by contacting us.

5. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

6. No Third-Party Sharing

We do not share, sell, rent, or trade your personal data with any third parties.

7. Your Rights

You have the right to access, update, or delete your personal data. If you would like to exercise these rights, please contact us at the email address below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CrawlChat
Website: https://crawlchat.app
Email: support@crawlchat.app

Thank you for trusting CrawlChat with your data!