Your users don't want to dig through endless pages of docs. They want answers that meet them where they are. With CrawlChat you get
CrawlChat has a very simple workflow at its core. You can turn your docs into LLM ready for your community in three simple steps.
Add your existing documents or web pages as knowledge base. You can import your docs from multiple private and public sources within few minutes.
You can embed the Ask AI widget to your website, Discord server, or Slack workspace. You can customise the bot UI and behaviour of the bot
View all the messages and conversations that the bot has had. You get to see the performance, scores, and data gaps as well.
CrawlChat supports a wide range of sources for tech documentations and useful channels where you can deliver your documentation with AI.
Sources
CrawlChat
Channels
When you are running a global community with a lot of documentation to go through, you need to provide a 24x7 assistant to your community so that they can get the answers they need without waiting for you to respond.
You can embed the Ask AI widget on your website under few minutes. You need to copy the embed code that CrawlChat provides and paste it on your website. You instantly get an AI assistant on your website that can handle most of your support queries.
You can customise the widget look and feel, and also the tone of the responses to match your brand and support style. You can add your own colors, logo of your brand, labels on the widget, and you can customise the behaviour of the AI using the prompts.
CrawlChat respects the user and understands that it might not have answers for all the support queries. Your users can always reach out to you via the support tickets. The widget itself prompts the user that it does not have answer and asks to create a support ticket by providing email right from the chat screen.
It is quite common for most of the tech companies to have a lot of internal documentation produced by multiple teams. It is very difficult deliver these docs to multiple teams. You can import your docs from Notion, Confluence, or upload files and connect them to your Discord or Slack workspaces.
Once you add the CrawlChat bot to your Discord server, anyone on the Discord server can resolve their queries by just tagging the bot @crawlchat. It uses the same knowledge base you would have in the collection. On the admin side, all the discord messages are tagged with Discord channel.
The bot attaches the sources it uses to answer the question so that the users can find more help from your documentation. This works the same for the Web widget and the Slack bot as well. You can also configure it to reply the answers as a thread for clutter free channels.
It is evident that the bot might get wrong at times and the moderators might give correct answers. You can make the bot learn these correct answers from the Discord server itself. You can react to the correct messages with 🧩 to make the bot learn the message. You users can also react with 👍 and 👎 to rate the message that you can view from the dashboard and take necessary actions.
The chat widget comes with all tools required. Your community finds the perfect answers right from your docs website from one click exactly what they want
Any AI model would have a cut off date and most probably would not know about your documentation. It is important to provide the docs as context for AI apps such as Cursor, Claude Code, Windsurf etc. You can share the MCP server with your community that provides tools to search through your docs by eht AI apps. This increase the accuracy of the AI apps significantly.
Developers these days spend more time asking AI than finding required help browsing through hunders of pages. MCP server makes it even better that they get the help from their favorite AI app without leaving their workspace. CrawlChat enables you to improve your developers efficiency significantly.
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$21
/month
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$45
/month
For power users and teams
$99
/month